TERMS AND CONDITIONS FOR PARTICIPANTS

These Terms and Conditions (“Participants Terms”) describe how IndiaRunning.com, operated by Saransh Ventures Private Limited (“we”, “us”, or “our”), provides a platform for organizing, managing or running a sports related event (“Event”), by a third party entity (“Organizer,” or “Host,”), and allows users (“Users,” “Participant”, “You,” or “Your”) to discover, register for, and participate in Events.

Please read these Participants Terms carefully prior to creating an account, listing any Event, or registering for any Event on the Platform. By proceeding, you are deemed to have read, understood and consented to these Participants Terms and to processing of your personal data as described in the Privacy Policy.

1. Use of Personal Data

   The collection and use of personal information in connection with your access to and use of the Platform is described in our Privacy Policy, which is incorporated by reference into these Participants Terms. You agree that the Platform and Organizers will process personal data in accordance with applicable data protection laws and the Privacy Policy.​

2. Registration and Onboarding

   1. a)Eligibility: To register and use the Platform as a Participant, you must be at least 18 (eighteen) years of age and have the legal capacity to enter into a binding contract under applicable law. By creating an account, you represent and warrant that you meet these requirements and any other eligibility criteria as may be stipulated on the Platform from time to time.​
   2. b)Registration Information: During registration, you may be required to provide information such as name, phone number, email address, Aadhaar or other ID details, blood group, emergency contact, T‑shirt size, postal address and Event‑specific details as requested by the Organizer.​ You must provide a valid email address and mobile number that they access regularly, as these will be the primary modes of communication regarding the Event. Any notice or communication sent to the email address or mobile number provided during registration will be deemed to have been received by the Participant.​
   3. c)Participants must carefully select the appropriate Event category at the time of registration.​
   4. d)Registration of Minors: If you are completing a registration on behalf of a minor, you confirm that you are the parent or legal guardian and that the minor has your full consent to participate in the Event. The parent or legal guardian further agrees and acknowledges that all terms, conditions, rules, and obligations applicable to Participants shall apply to the minor as if he or she were a major, including the requirement of being medically fit to participate. We reserve the right to conduct additional checks/verification to ascertain whether you are legally authorized to give consent on behalf of a minor.
   5. e)We will be sending regular updates to the mobile number you have provided in the registration form. This should not be treated as spam and you shall not take any action against our bulk SMS service provider as it is in your best interest to receive these updates.
   6. f)Event-Specific Terms: You are responsible for reviewing the Event-specific terms and the cancellation policy of the Organizer before completing your registration. You understand that Events are exclusively organized by the Organizers, and the Platform only provides a service to connect Organizers and Participants, except to the extent that any Events are organized by us directly.
   7. g)Accurate Information: You must provide true, accurate, current and complete information, and keep such information updated. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.​

3. Booking Confirmation

   1. a)Once a registration/booking is successfully completed through the Platform, a confirmation may be sent to the Participant by email and/or SMS, and the booking details will be visible in the Participant’s account, where applicable. Failure to receive a confirmation email will not, by itself, entitle the Participant to a chargeback or refund if the registration is successfully recorded on the Platform; the Participant should contact the Organizer or the Platform support as indicated on the Platform.
   2. b)Users of email services that offer filtering/blocking of messages from unknown email addresses should add this email ID support@indiarunning.com and no-reply@indiarunning.com to their address list to avoid missing the emails sent regarding the Event and missing out on crucial confirmation and communication messages sent by the Event Organizer.

4. Payments, Cancellations and Refunds

   1. a)Payment Terms:
      • The Platform enables Organizers to collect registration fees, donations and other Event‑related payments through third‑party payment service providers or payment gateways (“Facilitated Payment Modes” or “FPMs”) and/or through IndiaRunning’s own payment processing arrangements, as applicable. The Platform does not control and is not responsible for the operation, security, or availability of such FPMs or over payment gateway providers.
      • The ticket/registration prices displayed on each Event listing are determined solely by the Organizer. The Platform may charge a Platform/service fee, which is included in or added to the ticket price as applicable.
      • In the event the participant does not receive a confirmation email, the participant must reach out to the Organizer directly through an email on the Event page to request confirmation. Failure to follow this process constitutes a waiver of any right to initiate a chargeback based on non-receipt of tickets.
   2. b)Refund Terms:
      • All confirmed registrations are non-refundable, non-transferable, and cannot be modified, unless expressly permitted by the Organizer under specific Event terms.
      • If a participant seeks a refund, the request must be made directly to the Organizer, as the Platform does not determine or administer Organizer refund policies.
      • The Platform shall not be responsible for
        1. refusal or non-processing of refunds by Organizers;
        2. the quantum of any refund;
        3. any errors, delays, or omissions by the Organizers in issuing refunds; and
        4. any chargebacks or disputes between Organizers and Participants.
      • In cases where the Platform has processed payments on behalf of the Organizer, any chargebacks, disputes, or claims raised against the Platform arising from actions of the Organizer shall be indemnified and reimbursed by the Organizer, Participants acknowledge the Platform is not responsible for refund decisions, except to the extent of any Events that we organize.
      • No refunds shall be provided if the Participant fails to attend the Event or opts not to participate for personal reasons.
   3. c)Cancellation and Event Change Terms:
      • Tickets may be cancelled only if the Organizer has expressly permitted cancellations, typically up to 24 (twenty-four) hours before the start time or as specified by the Organizer.
      • If an Event is cancelled, postponed, suspended, or materially changed for any reason (including force majeure, adverse weather, safety concerns, or official restrictions):
        1. the Platform will not issue refunds;
        2. the Platform will not be liable for losses arising from such changes; and
        3. the Participant must rely solely on the Organizer’s refund and cancellation policy.
      • Participants are solely responsible for verifying whether an Event has been cancelled or rescheduled. The Platform will make reasonable efforts to notify users upon receiving information from Organizers but does not guarantee notification before the Event date.
      • If registrations are rejected by the Organizer, any amount collected from rejected applications shall be refunded (excluding bank charges) unless otherwise stipulated.
      • If participant transfers or deferrals are enabled by the Organizer, any refund will only be processed after the transferee completes the transfer process and payment.

5. Participants Obligations, Health and Safety

   1. a)Medical Fitness and Assumption of Risk:
      • Participants are solely responsible for assessing their medical fitness and suitability to participate in any Event. The Platform and Organizers do not undertake medical assessments or fitness checks. By registering or participating, the Participant is deemed to be medically fit and adequately trained and participates entirely at their own risk.
      • Participants agree that the Event or its Organizers shall not be liable for any loss or damage of personal belongings, illness or injury that might occur as a result of your participation in the Event, including the costs associated with any medical treatment that you may incur. You acknowledge and agree that the Platform is not responsible for providing medical care.
      • Participants acknowledge and accept all risks associated with participation in such Events, including but not limited to risks related to weather, traffic, terrain, crowding, falls, collisions, and any other inherent or unforeseen risks in public sporting events.
   2. b)Conduct:
      • Participants agree to
        1. follow all instructions and rules issued by the Organizer, volunteers, race directors, medical staff and security personnel at the venue;
        2. stop running if instructed by the race director, medical staff, or aid station volunteers;
        3. Participants must personally appear to collect running bibs. Bibs can be distributed in-absentee with the written consent of the registered runners;
        4. Participants are recommended to stay off the course beyond the cut-off time considering safety and traffic regulations and comply with the laws, venue regulations and any specific Event rules (including, bib collection rules, medical and safety rules, age restrictions etc.); and
        5. refrain from any misconduct, abuse, harassment or behaviour that may endanger themselves or others or cause nuisance or damage at the Event.​
      • Participants agree not to upload, share, or transmit any content that
        1. is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, hateful, pornographic, racially or ethnically offensive, or otherwise objectionable;
        2. promotes or facilitates gambling, gaming, lotteries, raffles, contests, sweepstakes, or any activity involving prizes not expressly permitted on the Platform;
        3. impersonates any person or entity, including an IndiaRunning.com representative, or misrepresents affiliation with any person or organization;
        4. contains false, misleading, or unauthorized information, or infringes any patent, trademark, copyright, trade secret, or other proprietary or privacy rights of any third party;
        5. you do not have the right to disclose under applicable law or contractual or fiduciary obligations, including confidential or privileged information;
        6. contains viruses, malware, harmful code, or any files or programs designed to interrupt, damage, or limit the functionality of the Platform or connected systems;
        7. uses the Platform for selling or promoting goods or services except those expressly permitted through authorized Platform channels;
        8. interferes with, disrupts, or attempts to gain unauthorized access to the Platform, its servers, networks, user accounts, or security features;
        9. stalks, harasses, threatens, or harms other users;
        10. forge headers, manipulate identifiers, or otherwise disguise the origin of any communication transmitted through the Platform;
        11. engages in any activity that violates applicable laws, regulations, third-party rights, or this Privacy Policy.
      • If the Participants opt for to opt for the pre-race training plans, you will be solely responsible for the success /failure of the training in relation to the plan and should not hold the race Organizer or the training plan responsible in any way.

6. Platform Use, Content and Intellectual Property

   1. a)Ownership of Platform Content: All intellectual property rights in the Platform, including software, text, graphics, logos, trademarks, and other content, are owned or licensed by the Platform. Participants are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for registering, listing, searching or managing Events, in accordance with these Participants Terms and applicable law.
   2. b)User Content and Licence to the Platform: If you upload or provide any content (including Event descriptions, photos, results, or feedback) to the Platform, you grant the Platform a non-exclusive, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, adapt, modify, publish and display such content for operating, promoting and improving the Platform and Events. You represent that you have the necessary rights to grant this licence.
   3. c)Publication in Media: You agree and confirm that your name and media recordings may be taken during your participation in the races, may be used to publicize the Event or may be used in publicity materials or otherwise used in publications by us or the Organizers and that you have no objection to such use. If you wish to withdraw your consent or to not provide your consent to the use of your photographs, likeness, videography, etc., please email support@indiarunning.com.
   4. d)Participants shall not:
      • modify, reverse engineer or attempt to extract source code from the Platform, except to the limited extent permitted by applicable law;
      • use the Platform for purposes unrelated to listing or attending Events (such as unrelated commerce or illegal activities);
      • upload unlawful, defamatory, obscene, infringing or otherwise objectionable content; or
      • interfere with or disrupt the Platform or associated networks.

7. Disclaimers

   1. a)The Platform and related services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title or non-infringement, to the extent permitted by applicable law.
   2. b)Except to the extent of Events that we organize, the Platform is not responsible for delivery of an Event and does not verify the authenticity, safety, legality, quality or adequacy of any Event, Organizer, venue or arrangements (including medical support), and does not guarantee that listings are genuine or that Events will be organized in accordance with specific health or safety protocols. Participants attend Events at their own risk.
   3. c)The Platform may integrate with or link to third-party services, including payment gateways and external websites. The Platform does not control and is not responsible for such third-party services, content or actions, and shall have no liability arising from their use.
   4. d)Participants acknowledge and consent to being contacted by the Event’s sponsors and promoters for marketing and promotional purposes. The Participants also expressly authorize the Platform to send communications to the mobile number and email address provided by them.

8. Liability and Indemnification

   1. a)Limitation of Liability:
      • To the maximum extent permitted by law, the Platform shall not be liable, whether in contract, tort or otherwise, for any indirect, incidental, special, consequential or punitive damages, including loss of profits, goodwill, or data;
      • any loss or injury arising out of or in connection with an Event, including personal injury, illness, death, property damage or delays; or
      • any acts or omissions of Organizers, Participants or third parties.
   2. b)Release: By continuing further on this Platform and opting to participate in any Event, you hereby release forever, IndiaRunning, and its respective directors, shareholders, officers, employees, vendors and service providers from any and all liabilities and claims arising from your participation in any Event listed on IndiaRunning.com.
   3. c)Aggregate Liability: Any aggregate monetary liability of the Platform, if established, shall be limited to the lower of (a) the amount actually received by the Platform from the Organizer or Participant in respect of the specific transaction giving rise to the claim, or (b) in no event will the Platform be liable for any indirect, consequential, punitive, or special damages, including loss of profit, goodwill, or business reputation exceeding Rs. 10,000/- (Rupees Ten Thousand Only) in the aggregate.
   4. d)Indemnity by Participants: Participants agree to indemnify, defend and hold harmless the Platform and its affiliates, directors, officers, employees, service providers and agents from any claims, damages, liabilities, costs and expenses arising out of or connected with their breach of these Participants Terms or violation of any applicable law or third-party rights in relation to their participation in any Event.

9. Data Protection and Confidentiality

   1. a)The Participants are expected to maintain confidentiality and respect the privacy of Organizers’ information shared with you. You may access limited personal information solely for availing the Event services and agree to handle such data in compliance with applicable data protection laws and the Platform’s Privacy Policy, without retaining, misusing, disclosing, or sharing it for any other purpose other than as expressly stated herein. You are not permitted to, and should not, utilize Organizer’s personal information for any other reason other than to avail the Event services, and shall not utilize such information after the conclusion of the Event, unless you have explicitly obtained the Organizer’s consent to do so.
   2. b)In addition to your obligation to protect personal data shared with you, you agree to maintain strict confidentiality of any proprietary, business, or technical information received from the Platform and not disclose or misuse such information for any purpose other than performing your obligations under these Participants Terms.

10. Termination, Suspension and Service Modifications

    1. a)The Platform may, at its sole discretion, suspend or terminate any account or access to the Platform with or without notice, including in the event of:
       • breach or suspected breach of these Participants Terms or other Platform policies;
       • suspected fraud, misuse, or security concerns; or
       • non-payment of any fees due, where applicable.
    2. b)Effect of Termination: Upon termination, your right to use the Platform will cease, and the Platform may deactivate or delete your account and associated content, subject to retention obligations under law. Provisions that by their nature should survive termination (including limitations of liability, indemnities and data protection clauses) will continue to apply.
    3. c)Service Modifications: The Platform reserves the right, at any time and from time to time, to modify, suspend, or discontinue any part of the Platform or services, including features or functionalities, with or without notice, and shall not be liable for any such modification, suspension, or discontinuance.

11. Modifications

    The Platform may update or modify these Participants Terms from time to time. Updated Participants Terms will be posted on the Platform and will become effective upon posting or as otherwise specified. Continued use of the Platform or participation in any Event after such changes shall constitute acceptance of the updated Participants Terms.​

12. Entire Agreement

    This Participants Terms, along with the Event specific terms that (as applicable), constitutes the entire agreement between you and IndiaRunning.com and governs your use of the Services, superseding any prior or contemporaneous agreements, proposals, discussions or communications between you and IndiaRunning.com on the subject matter hereof. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third party content, software or the Services in a manner other than as governed by this Participants Terms

13. Governing Law and Dispute Resolution

    These Participants Terms shall be governed by and construed in accordance with the laws of India. Subject to any arbitration or dispute‑resolution provisions that may be specified in the Platform’s Terms, courts having jurisdiction in Mumbai, India shall have exclusive jurisdiction over disputes arising out of or in connection with these Participants Terms.​

14. Notices and Grievances

    Notices to you may be made via either email or speed post to the address in IndiaRunning.com’s records. The services may also provide notices of changes to this Participants Terms or other matters by displaying notices or links to notices to you on the services. Any notice from you to us shall be sent in writing to our mailing address at:

    Saransh Ventures Private Limited, Construction House A, 101, Rd Number 24, above Mag St Cafe, opp. Swarna Rekha building, Khar, Khar West, Mumbai, Maharashtra 400052.

15. Waiver; Invalid Provisions

    The failure or delay of Platform to exercise or enforce any right or provision shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of this Participants Terms is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of this Participants Terms shall remain in full force and effect.

16. Violations & Escalations

    Please report any violations of these Participants Terms by emailing support@indiarunning.com.

17. Contact

    Please contact our grievance officer (“Grievance Officer”) for all matters relating to this Privacy Policy:

    Name: Manasi Jadhav

    Designation: VP Product & New Community Initiatives

    Email-Id: manasi@fitpage.in